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Last Updated: September 26, 2026
At Itsohoo, we want to help you choose the most suitable size before placing your order.
Because sizing may vary depending on product design, materials, construction, fit, and manufacturer sizing, this Size Guide is intended to provide general guidance.
When a product page includes specific measurements, sizing information, or a product-specific size chart, the information shown on that product page should take priority over this general guide.
Women’s shoe sizing may vary depending on:
Before selecting a size, we recommend checking any measurements or size information provided on the applicable product page.
For a more accurate measurement:
For best results, measure your feet while wearing the type of socks or hosiery you expect to wear with the shoes.
Men’s footwear may fit differently depending on the product design, width, materials, and construction.
We recommend reviewing the applicable product page for any product-specific:
If your feet are between sizes or you are unsure about fit, please contact us before ordering.
Children’s feet can grow quickly, so we recommend measuring the child’s feet before selecting a size.
To measure:
Please do not select a size based only on the child’s age, as foot size can vary significantly between children.
Product-specific measurements should take priority where provided.
Bridal and wedding footwear may include:
Because these products may be worn for extended periods, we recommend carefully reviewing:
where provided on the applicable product page.
We recommend trying eligible footwear indoors on a clean surface so the product remains in returnable condition if the size or fit is not suitable.
Please review our Return & Refund Policy for complete return eligibility requirements.
Women’s clothing sizing may vary depending on:
When available, product-specific measurements should be used when selecting a size.
Common measurements may include:
Measure around the fullest part of your bust while keeping the measuring tape level.
Measure around the natural waistline, usually the narrowest part of your waist.
Measure around the fullest part of your hips while keeping the tape level.
Measure across the back from one shoulder point to the other.
Measure from the shoulder point down to the wrist.
Measure according to the applicable product information, as the starting point may vary depending on the garment style.
Keep the measuring tape comfortably fitted rather than pulling it too tightly.
If a product page provides garment measurements, you may find it helpful to compare them with a similar item you already own and that fits you well.
Lay the garment flat and compare the relevant measurements.
Please note that:
Always review the specific product description before selecting a size.
Handbags and bag accessories generally do not use clothing-style sizing.
Where applicable, product pages may provide dimensions such as:
Please review the applicable product dimensions before purchasing to make sure the item is suitable for your intended use.
Product images may not always represent exact scale, so written dimensions should take priority where provided.
If you are between sizes, the most appropriate choice may depend on the product’s:
We do not recommend automatically sizing up or down for every product.
Instead, please review the product-specific measurements and fit information first.
If you are still unsure, contact us before placing your order.
Sizing may vary between different products and manufacturers.
A size that fits you in one product may not fit exactly the same in another product.
Factors that may affect fit include:
For this reason, we recommend checking the applicable product information each time you place an order.
If the product page provides:
that product-specific information should take priority over this general Size Guide.
Size labels and conversions, including US, EU, and UK sizing, may vary by product or manufacturer. Where provided, the sizing information on the applicable product page should be used when selecting a size.
If you notice any uncertainty or inconsistency, please contact us before ordering.
Eligible size- or fit-related returns may be requested within 30 days after delivery, subject to the eligibility requirements and conditions stated in our Return & Refund Policy.
For voluntary returns caused by reasons such as:
the customer is responsible for the actual return shipping cost.
Footwear should only be tried on indoors on a clean surface and must remain in eligible return condition.
Clothing must remain unworn, unwashed, unaltered, clean, and otherwise eligible under our Return & Refund Policy.
If you need help before placing an order, please contact us and include:
We will provide reasonable guidance based on the available product information.
Please understand that we cannot guarantee a particular fit because individual body shape, foot shape, and fit preferences vary.
For questions about sizing, measurements, fit, product dimensions, or other product-related information, please contact us:
Store Name:
Itsohoo
Website:
itsohoo.com
Email:
support@itsohoo.com
Phone:
+1 217-378-0109
Business & Contact Address:
719 N 6th St Apt 2
Springfield, IL 62702
United States
Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM CT (Central Time)
Sunday: Closed
We normally respond to customer service inquiries within 1–2 business days.
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